Services new test

Start with the challenge rather than worrying about writing the perfect brief. Tell us what you are trying to achieve, who the audience is, what is already known, your timing and any budget parameters. You can speak directly with a team member, and we will help shape the most sensible next step.

We work with organisations that need clear, well-managed communications, particularly where the subject matter, stakeholder environment or delivery is complex. Our experience includes healthcare, scientific and technical communications as well as wider B2B marketing, events, exhibitions, brand and training projects.

We discuss priorities, constraints and likely reuse before recommending a scope. We look for opportunities to simplify, repurpose existing assets, create modular content and avoid production that does not contribute to the objective. If a less expensive approach can answer the brief effectively, we will say so.

Yes. Our work spans brand, campaigns, animation and digital content, events, exhibitions and learning. That breadth is useful when a project crosses channels: one team can understand the core objective and then apply it consistently across the different outputs rather than asking you to coordinate several disconnected suppliers.

OSP combines 30 years of experience with a deliberately hands-on structure. Clients have direct access to experienced team members rather than layers of account handling, and we are comfortable challenging a brief when there is a simpler or more effective answer. The focus is on solving the communication problem, not maximising the list of deliverables.

Yes, where the scope and approvals make it realistic. As an independent owner-managed agency, we can bring the right people together quickly when priorities change. We will identify the critical path, simplify where necessary and be clear about any trade-offs rather than promising an unrealistic deadline.

No. You can bring us a detailed specification, an early idea or simply the business problem you need to solve. We will ask questions, challenge assumptions and help rationalise the brief before recommending deliverables. That often prevents teams from commissioning work they do not actually need.

We use a structured workflow in Wrike to manage scopes, timelines, approvals, feedback, budgets and resource planning. Deliverables move through defined stages with clear responsibilities and version control. Because account, creative, production and QA work closely together, issues are surfaced early rather than being discovered at the end of a project.

You will have a dedicated day-to-day contact who understands your brand, objectives and ways of working. Our structure is deliberately hands-on, with senior team members actively involved from briefing and planning through to creative development, approvals and delivery. You can talk directly to experienced people who understand the work and can make decisions quickly.