What we do
We partner with organisations working in regulated, evidence-led and technically demanding sectors — including Health & Life Sciences, and STEM, Society & Sustainability.
Our role is to turn complex, unfamiliar or sensitive subjects into communication that builds understanding, earns trust and supports action. That might be a campaign, a learning programme, an exhibition, a digital toolor a suite of core brand materials — but the starting point is always clarity.
Our core services
Our approach
Owner-managed and hands-on, we’re a close, long-standing team — the people you meet stay involved from first conversation to delivery.
Working together day to day means faster decisions, fewer handovers and a deeper understanding of our clients’ worlds. We take time tounderstand the context, constraints and audiences before shaping the creative — combining strategic thinking, clear storytelling and strong technical understanding.
Good creative starts with understanding — the audience, the evidence, the constraints and the context the work will live in. That’s why our creative is grounded in strategy, shaped by insight and designed to work in the real world — whether it’s supporting behaviour change, learning, decision-making or engagement in complex environments.
Why organisations trust OSP
01
Flexible and collaborative
Easy to work alongside in-house teams, stakeholders and partner agencies.
02
One experienced team
From first conversation to final delivery — giving you continuity, consistency and no surprises.
03
Always looking for ways to improve
With ISO9001-supported processes and a commitment to doing things better every time.
04
Clear communication and transparent pricing
With defined scopes, realistic timelines and accountability throughout.
Our core team
Becky Quick (MCIM)
Brand Strategist & Senior Designer
With a CIM Level 6 in Digital Marketing, Becky blends storytelling with scalable design systems. She leads visual identity and messaging projects with a campaign-ready mindset.
Clare Abbott
Studio Manager & Senior Designer
OSP’s design guardian and calm-in-a-crisis studio lead. Clare ensures every asset is visually consistent, compliant, and on point — from booth graphics and brochures to eLearning and infographics.
Jo Share
Account Manager
Organiser, proofreader, plate-spinner, and deadline-wrangler. Jo handles resourcing, sub-editing and admin — ensuring seamless continuity even when timelines shift.
Lisa Rennison (AIoL)
Managing Director
Lisa runs agency OSP, manages project finance, and oversees ISO-9001 certified processes. She ensures everything’s watertight — from onboarding and contracts to QA and delivery.
Vanessa Haynes
Senior Account Manager
The engine behind smooth delivery. Vanessa handles timelines, job bag management (Veeva, AIFA, etc.), budgets, and supplier coordination across Europe — all with a laser focus. Wrike Project Management super user, keeping creative tasks on track.
Vikki Byrne (MCIM)
Owner & Creative Director
A strategic thinker with 25+ years’ experience. Vikki leads concept development and creative delivery — bringing a bold hand on approach to, compliant campaigns to life across print, digital, and spatial design.
General FAQs
You can find service specifc FAQ's on the relevant service pages.
At OSP, you’ll have a dedicated day-to-day contact who understands your brand, objectives and ways of working — not a rotating team or junior traffic manager. Depending on the project, this may be a Senior Account Manager, Account Manager or senior creative lead.Our structure is deliberately hands-on. Senior team members stay actively involved throughout projects, from briefing and planning through to creative development, approvals and delivery. Clients value having direct access to experienced people who can make decisions quickly and provide clear answers without layers of account handling.
We use a bespoke workflow, within Wrike our project managment system, to manage timelines, approvals, feedback, budgets and resource planning across all projects. Every deliverable is tracked through clearly defined stages with full visibility on status, deadlines and responsibilities.
Our process includes:
- Clear briefing and scoping
- Agreed timelines and milestones
- Consolidated feedback rounds
- Approval tracking and version control
- Resourcing based on specialist skill sets
- Regular status updates and reporting
Because our creative, account management and QA teams work closely together, projects move efficiently without unnecessary bottlenecks.
Quality assurance is built into every stage of our workflow. OSP has over 30 years of experience delivering highly detailed projects across healthcare, STEM, education and corporate sectors, where accuracy and consistency matter.
Depending on the project type, our process can include:
- Internal QA and proofreading checks
- Brand and style compliance reviews
- Accessibility considerations
- Technical artwork checks
- Approval code tracking
- Veeva-compliant workflows for healthcare clients
- Final pre-delivery quality reviews
Our senior team remains closely involved throughout production, helping maintain both creative quality and technical accuracy.
Yes. One advantage of working with an independent owner-managed agency like OSP is agility. We’re structured to respond quickly when priorities shift or urgent requests arise.
Because our designers, strategists and account team work collaboratively — and many team members are multi-skilled — we can often accelerate projects without compromising quality.
We regularly support:
- Rapid turnaround presentation updates
- Event and exhibition deadlines
- Urgent campaign rollouts
- Last-minute print amends
- Conference and congress support
- Fast-response healthcare materials
For many clients, responsiveness is one of the main reasons they continue to work with us long term.
Absolutely. We're used to working within multi-agency environments or as an extension of in-house marketing, comms, or events teams. We adapt our role to fit what's already in place.
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Company No: 02782694. VAT No: GB 615 7263 42. © On Screen Productions Ltd. All Rights Reserved.