Privacy Policy

Your privacy is important to us

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Introduction

Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect any information you provide when using our website. This policy applies to all visitors to our website. By using this website, you agree to the collection and use of information in accordance with this policy.

We may update this Privacy Policy from time to time, so please check this page occasionally to ensure you are happy with any changes.

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Who We Are

This website is operated by On Screen Productions Ltd.

Registered office:
Office 30, Basepoint Business Centre
Riverside Court
Beaufort Park Way
Chepstow
NP16 5UH
United Kingdom

Email: Action@HelloOSP.com

For the purposes of UK data protection law, we are the data controller of your personal data.

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Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data, in certain circumstances
  • Withdraw consent where processing is based on consent
  • Object to processing in certain circumstances
  • Request restriction of processing
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise these rights at any time by contacting us using the details below.

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How We Collect Your Data

We may collect personal data from you when:

  • You contact us via email or through our website
  • You submit an enquiry or complete a contact form
  • You apply for a vacancy we are advertising

We also collect limited, anonymised information automatically when you visit our website (see Analytics and Website Usage below).

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What Data We Collect

Depending on how you interact with us, we may collect:

  • Name
  • Email address
  • Telephone number
  • Company name
  • Any information you choose to include in your correspondence

When you visit our website, we also collect anonymised technical data, such as:

  • Pages visited
  • Time spent on pages
  • Browser type and device
  • General location (city or region level only)

This data does not identify you personally.

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How We Use Your Data

We use your personal data to:

  • Respond to enquiries and communications
  • Provide information about our services where requested
  • Manage recruitment applications
  • Improve our website and user experience

We only process personal data where we have a lawful basis to do so, such as consent, legitimate interests or legal obligation.

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Analytics and Website Usage

We use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymised information such as page views, traffic sources and user behaviour patterns. This helps us improve the performance and usability of our site.

We do not use Google Analytics for advertising, remarketing or profiling, and we do not combine analytics data with other personal data.

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Cookies

Our website uses essential cookies and analytics cookies only.

Analytics cookies help us understand how visitors interact with the site. You can control or withdraw your consent to non-essential cookies at any time via our cookie settings or your browser settings.

For more information, please see our Cookie Policy.

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Who Has Access to Your Information

We process your data lawfully, fairly and transparently.

We do not sell or trade your personal data. We only share your data with third parties where:

  • It is necessary to deliver a service you have requested
  • We are legally required to do so
  • You have explicitly authorised us to do so

Any third parties we work with are required to handle your data securely and in accordance with data protection law.

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How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose it was collected, or as required by law.

Retention periods are determined based on legal, regulatory and legitimate business requirements. We securely delete data when it is no longer needed.

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Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.

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Links to Other Websites

Our website may contain links to external websites. Once you leave our site, we have no control over how those websites collect or use your data.

We recommend reviewing the privacy policies of any third-party websites you visit.

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How to Contact Us

If you have any questions about this Privacy Policy, the data we hold about you, or how we use your personal data, please contact us:

Email: Action@HelloOSP.com

Or write to:
On Screen Productions Ltd
Office 30, Basepoint Business Centre
Riverside Court
Beaufort Park Way
Chepstow
NP16 5UH
United Kingdom

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You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your data has been handled incorrectly.